CONSAD Research
Corporation
Pittsburgh,
PA
EAP Handbook
Table Of Contents
Chapter 1 The Role of Employee Assistance in a Changing World
Chapter 2 Historical Overview and Evolution of Employee Assistance Programs
A. Definition and Employee Assistance Program Rationale
B. Evolution of Employee Assistance Programs
C. Continuum of Responsibilities
D. Influence of Government Regulations
E. Summary of Objectives of EAPs
F. Unresolved and Emerging Issues of Controversy
Chapter 3 Description, Selection,
Establishment, and Maintenance of
Employee Assistance
Programs
A. An Overview of Current Program Models
B. Program Service Delivery
C. Typical Elements of Employee Assistance Programs
Chapter 4 The Relationship Between Employee Assistance Programs and Managed Care
A. The Rising Costs of Health Care
B. Cost Considerations in Behavioral Health Care
C. Strategies to Contain Health Care Costs
D. How Managed Care Works
E. Effectiveness of Managed Care Efforts
F. Key Issues When Deciding to Use a Managed Behavioral Health Care System
G. How EAPs and Managed Care Can Improve the Effectiveness of Behavioral Health Care
H. Selecting a Compatible Managed Mental Health Care Provider
I. Concluding Remarks
Chapter 5 Program Evaluation
A. Reasons for Program Evaluation
B. Reasons for Resistance to Program Evaluation
C. Conducting Process and Outcome Program Evaluations
D. Elements of a Successful Program Evaluation
E. An Example of Effective Program Evaluation: A Benefit/Cost Structure Analysis
F. Concluding Remarks
Chapter 6 The Role of Employee Assistance in a Changing World (Reprise)